At JINJJA, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and share your personal data when you visit our site or make a purchase. We are committed to ensuring that your personal data is protected and managed in accordance with Singapore’s Personal Data Protection Act (PDPA).
1. Collection of Data
We collect your personal data in the following ways:
When you place an order through a third-party platform, such as Oddle.
When you provide feedback or submit an enquiry.
When you contact us via email.
When you provide information to us through other direct interactions.
Some examples of personal data we may collect include your name, contact information (e.g., email, phone number), and any other information necessary to fulfill your requests.
2. Usage of Data
Your personal data may be used for the following purposes:
Fulfilling orders that you place.
Screening orders for potential risks or fraud.
Planning and executing marketing campaigns.
Managing your job applications or volunteer sign-ups.
Responding to your enquiries, feedback, or complaints.
Sending you updates and promotional materials about our initiatives, programs, and activities.
Complying with any legal or regulatory requirements.
We will only use your data for the purposes we have informed you about or as permitted under applicable laws and regulations.
3. Consent
By voluntarily providing us with your personal data, you consent to the collection, use, and sharing of your data as outlined in this policy. You may withdraw your consent at any time by submitting a request via email to the contact provided in the "Contact Us" section.
4. Withdrawal of Personal Data
You may request the withdrawal of your personal data at any time by contacting us via email. We will consider your request and may agree or decline based on the nature of your request and any legal or business obligations we have. Upon withdrawal, we will stop collecting or using your data, except where retention is required by law.
5. Sharing of Data
We may share your personal data with third-party service providers, such as logistics partners or marketing agencies, to help facilitate our services. These third parties would implement their measures to protect your data in compliance with the PDPA.
Additionally, we may disclose your data if required by law, such as during investigations or for security purposes.
6. Data Security
We take the security of your personal data seriously and have implemented reasonable measures to safeguard it from unauthorized access, collection, use, or disclosure. Only authorized personnel have access to your data, and all electronic storage and transmission are protected with industry-standard security technologies.
While no method of transmission over the internet is completely secure, we are constantly reviewing and enhancing our information security practices to safeguard your data. In the event of a data breach, we will notify affected individuals and authorities as required by law.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
8. Access and Correction of Data
You may request access to your personal data or request corrections to ensure its accuracy. You may submit your request in writing via email. We will respond to your request as soon as reasonably possible. Please note that a reasonable fee may be charged for an access request, and we will inform you of this fee before processing your request.
9. Cookies and Tracking Technologies
JINJJA does not use cookies, web beacons, tags, or scripts for advertising or storing personal information.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our services or website will indicate your acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us via email at hello@jinjjachicken.com.